Protecting Your Followers From Fake 'You Won' Giveaway Scams

You run a giveaway. Within hours, some of your entrants get a message: "Congratulations, you've won! Click this link to claim your prize." It looks like it's from you. It isn't.
Impersonation scams around giveaways are common on social media. Scammers copy a brand's name and profile picture, then message people who commented on a giveaway post. They might ask for a "shipping fee", card details, a login or personal information. Your followers lose out, and your brand takes the blame.
You can't stop scammers from existing, but you can make their job much harder. Here's how.
How these scams usually work
Most fake winner scams follow a similar pattern:
- A scammer finds a public giveaway post with lots of comments.
- They create an account with a name that looks almost like yours, perhaps with an extra letter, underscore or the word "official".
- They copy your profile picture and bio.
- They message or reply to entrants saying they've won.
- They ask the "winner" to click a link, pay a fee, or share details to claim the prize.
Because entrants are expecting news about the giveaway, the message doesn't seem strange. That's what makes it effective.
Tell people how you'll contact winners, before anyone enters
The single most useful thing you can do is put your contact method in the rules. For example:
"The winner will only be contacted by this account, @yourhandle. We will never ask you to pay, share card details, or click a link to claim a prize."
Put this in the caption, not just in a linked rules page. When a scammer messages someone, you want that person to remember: "They said they'd never ask for payment."
Announce winners publicly
If the only announcement is a private message, entrants can't tell real from fake. Announce the result publicly too:
- Post the winner's handle in a story, a pinned comment or a follow-up post.
- Share a winner certificate image so the result is visible and clear.
- Say "if you didn't see your name here, you didn't win this time".
A public result means that anyone who gets a "you won" message can check it against your announcement in seconds.
Make your result look like you
A consistent, recognizable announcement is harder to fake convincingly. On Gold and Platinum plans, RaffleSelect lets you add your own branding to the result. If followers always see winners announced the same way, a sloppy imitation stands out.
Watch the comments during and after the giveaway
Scammers often reply directly under entrants' comments with "Congrats, DM me to claim". Check your post regularly while it's live and in the days after the draw. When you find impersonator replies:
- Delete or hide them, where the platform lets you.
- Report the account to the platform as impersonation.
- Block the account so it can't comment again.
Some platforms let you filter comments by keyword. Consider filtering phrases like "claim your prize" or "DM to claim" on giveaway posts.
Post a warning when you launch
A short warning doesn't spoil the fun. It shows you care about your followers. Something like:
"Heads up: fake accounts sometimes pretend to be us during giveaways. We'll only ever contact winners from this account, and we'll never ask for money or passwords. If you get a suspicious message, please report it."
Contact winners safely
When you do contact the real winner, set a good example:
- Message from your main account, the one that posted the giveaway.
- Don't send links to unfamiliar websites. If you need an address, ask for it in the conversation or through your normal business email.
- Never ask for payment, card numbers, passwords or verification codes.
- Give a clear deadline to respond, and pick substitutes in the draw so you can move on if the winner doesn't reply.
If followers have already been targeted
If someone tells you they received a fake message, thank them and act quickly. Report the account, post a story warning others, and reassure people that the real winner has been announced publicly. If anyone shared personal or payment details, encourage them to contact their bank or the relevant service right away.
A quick checklist
- State in the caption which account will contact the winner.
- Say you'll never ask for payment or passwords.
- Announce the winner publicly, with a certificate.
- Keep an eye on replies and report impersonators.
- Contact winners only from your main account.
Fair draws and clear communication go together. When your next giveaway closes, pick your winner on RaffleSelect and share a result your followers can trust.